Warehouse Control
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Warehouse Control System

The Warehouse Control System (WCS) is designed to help in the automation of five operations commonly found in most warehouses:

  1.           Receiving

  2.           Storing

  3.           Picking

  4.           Shipping

  5.           Counting

 

Radio Frequency Data Collection Terminals

Most of the operations utilize portable terminals which use radio frequency to collect data (RF/DC) from warehouse personnel.  The portable terminals can be handheld or mounted to a piece of equipment such as a forklift.  The terminals have a display used by the computer programs to give instructions to the operator.  A keyboard is located on the terminal to allow the operator to enter data expected by the computer programs.  Most terminals also have some type of scanning device to help with data entry.  A scanning device helps the operator with entry by reading and interpreting bar codes located in various places within the warehouse.  A variety of scanning devices can be used such as a wand or a laser gun.

 

Receiving

The WCS electronically obtains notification of shipments in advance of their arrival.  Reports are provided that help plan staging space within the receiving area of the warehouse.  The reports indicate items needed to fill current orders or transfers.  These items can be set aside as they are unloaded so they will not be put away in storage.  If storage zones are being used, the reports show items by zone so they can be placed in zone staging areas as they are unloaded.  This data is also used to "check off" items as they are stored in the warehouse.  The result is a report of receiving discrepancies.

 

Storing

As the operator moves items from the receiving staging area to the storage systems of the warehouse, the computer advises locations that can be used.  The operator can easily override the system if he desires to use a different location.  Multiple products can be stored in the same location to facilitate a wide variety of storage systems including open bay.

 

Picking

Two types of picks are possible from a distribution center.  A replenishment pick groups all transfers for a destination warehouse that have been placed for the purpose of restocking items that may have dropped below their low stock level.  An order pick is concerned only with items on a specific sales order.  The sales order can involve either drop shipping to the customer or a transfer of the items to another warehouse.

In either case, when the operator has identified the destination warehouse or the order number being picked, the computer calculates the most efficient travel path leading to all items.  The operator is asked to indicate his current location so the computer can pick the first location closest to him and continue the path from that point.  If zones are used in the distribution center, only items from a particular zone are referenced on the pick to the operator.

 

Shipping

Two types of shipping exist:  will call and transfer.  Will call pallets are usually packing into boxes for shipping.  Pallets or boxes are processed through the freight manifest system (UPS approved).  This system produces a manifest for the common carrier or customer.  A transfer is shipped by placing its pallets on a truck destined for a specific warehouse.  As pallets are loaded the destination id is accepted from the RF terminal.  The operator can load the pallets in any desired order.  When the truck is filled, a manifest is produced showing pallet and product detail.  Each day a report is produced showing all shipments leaving the warehouse as well as all receipts.

 

Counting

In cycle counting, the warehouse manager can specify the cycles per year and the count sessions per year.  Whether by location or product, the cycle count process tracks the last one counted.  When preparing to do cycle count, the computer reports the next location or product range to be counted.  If the quantity count differs from the computer's quantity, a recount is necessary.  If a discrepancy still exists, a product count alert is passed to the warehouse supervisor.  The supervisor counts all locations of the product and allows the computer to make necessary adjustments.  Accuracy reports are generated for audit and management purposes.  Counting inventory by location insures the data's integrity.  Accurate computer data benefits all facets of the system, as well as, the goal of the locator system in knowing what is on hand and where it is stored at all times.